Freight Forwarding

The Complete Guide to International Freight Forwarding (2026)

12 min read
Share:
The Complete Guide to International Freight Forwarding (2026)

Frequently Asked Questions

What does a freight forwarder actually do?+

They organise transport on your behalf: quoting and booking carrier space, arranging collection, preparing export documentation, handling export and import customs clearance, arranging cargo insurance, and coordinating final delivery. They rarely own the vessels or aircraft, and instead buy capacity in volume.

Do I need a freight forwarder for a small shipment?+

Not always. For small parcels an integrator such as a courier is often cheaper and simpler. A forwarder starts to pay for itself once shipments reach LCL or pallet size, once customs clearance is involved, or once you need documentation such as a certificate of origin or a letter of credit presentation.

How do freight forwarders make money?+

From the margin between the rate they buy carrier capacity at and the rate they sell it to you, plus fees for documentation, customs clearance and handling. Because volume buying gives them rates an individual shipper cannot access, a forwarder can add margin and still be cheaper than going direct.

Related Guides