How do I confirm delivery and leave a review?

In the shipment workspace, choose "Confirm delivery received" once your cargo arrives. Reviews open when the shipment is complete.

The logistics company updates the status as the cargo moves: booked, in transit, customs clearance, delivered. You can confirm receipt at any time after booking; you never have to wait for their update.

The shipment completes when both sides have confirmed, or a week after your confirmation if the company does not mark delivery. Both sides can then leave a 1 to 5 star review.

Updated 2026-09-18